Privacy Policy

At Pristine Property Cleaning, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services. It also outlines your rights under California law, including the California Consumer Privacy Act (CCPA).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Voluntarily

• Name, company name

• Email address, phone number

• Business address or service location

• Service inquiries or quote requests

• Any other information you submit via contact forms or email

b. Information Collected Automatically

• IP address

• Browser type and device info

• Pages visited and time spent on site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries or service requests

• To provide and manage cleaning services

• To improve our website and customer experience

• To send updates, offers, or service communications (you may opt out at any time)

• To comply with legal obligations or protect our business

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only when necessary to:

• Process payments

• Host or maintain our website

• Comply with legal requirements or protect against fraud

All third-party service providers are required to maintain the confidentiality and security of your information.

4. Your Rights Under the CCPA (California Residents)

If you are a California resident, you have the right to:

• Request to know what personal information we collect and how we use it

• Request deletion of your personal information

• Opt out of the sale of personal data (we do not sell data)

• Not be discriminated against for exercising your privacy rights

To make a request under the CCPA, please contact us.

We will respond to your request within the timeframe required by law.

5. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

6. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.